Proper Etiquette to Observe While Professional Cleaners Work Inside Your House

Not everyone looks forward to cleaning their house on a regular basis. As good as you may feel after getting the job done, and as beneficial as a clean home is for the whole household, some people simply do not have the time or energy to get into the actual work.

This is where a cleaning service comes in to make your life easier and your home cleaner. Cleaning companies can provide a range of house cleaning services to meet different households’ specific needs.

It’s important to remember that a two-way relationship must be established between yourself and the company you hire. This means there is also a proper way to interact with them while they work.

To ensure that you get along well with your house cleaners, a seasoned cleaning service in Dubai explores the proper etiquette that must be observed whenever these helpful service providers work on your house.

1. Clearly communicate how you want the job to be done.

Good communication is key if you want to have a successful house cleaning experience. While professional cleaners will have standard procedures for tackling different parts of the home, they would have no idea if you want your property or things to be handled a certain way. So leading them in the right direction would be a big help.

Cleaners will be more than happy to listen to a client’s insights and preferences. This will ensure that everyone is on the same page, and mistakes (and consequently, disagreements) can be avoided.

Before meeting with your chosen cleaners, do a walk-through of your home and create a list of priority items that you want your cleaner to work on. This way, the team will have a good idea of the kind of cleaning that needs to be done. If there are particular products and supplies that you want the cleaners to use, let them know. Don’t hesitate to speak up if you have concerns or questions.

2. Make the necessary preparations before your house cleaner arrives.

Naturally, you would want to get the most out of your chosen cleaners’ expertise. The best way to ensure that is to see to it that they can get started on cleaning as soon as they arrive, as well as focus on the tasks throughout the cleaning session.

Clearing away any clutter or furnishings that would get in their way is an excellent tip for allowing the cleaning to proceed without distractions or extra work. If you want cleaners to work on a hard-to-reach area, consider moving any items there ahead of time to make it easily accessible.

3. Put valuables and personal items away.

If the cleaning company will be cleaning the bedrooms or your home office, you could secure all of the family’s valuables (money, jewelry, keys, IDs, important documents, etc.) in a discreetly positioned vault.

In addition, other valuable possessions or items that you wish to protect from dust or damage (like paintings, antiques, or expensive equipment) could be temporarily placed inside a rented storage unit.

Do these ahead of time. It’s best to avoid making a show out of locking away valuables in front of the cleaners — there’s no reason to make anyone from the cleaning team feel uncomfortable or suspected of acting inappropriately in a client’s home.

Of course, it goes without saying that items or setups in the house that should be kept private should already be locked away before the cleaners arrive. Make sure to clear away any messes involving personal hygiene as well. This way, awkward or embarrassing exchanges could be avoided.

4. Stay out of the way.

As much as you can, keep out of the cleaner’s way while they are doing their job. They can complete the work faster and more easily if there are no people constantly coming in and out of the rooms. It’s a good idea for the whole household to be out so the cleaners can be efficient. But if you prefer someone to be present, opt to stay in a different room.

Professional cleaners are highly experienced so there’s no need to follow them around and point out how you would do a task yourself. If you do find errors with their cleaning process, you can either talk to the cleaners before their next visit to explain how you’d prefer things to be done differently, if possible, or find another cleaning service who can meet your expectations.

5. Show consideration for time constraints

Keep in mind that house cleaners, more often than not, operate within a limited amount of time, so they need to concentrate on completing good work. If you are around the house while they are cleaning, let them focus on their job. Even well-intentioned small talk can actually hamper the work of a busy house cleaner.

6. Leave a tip

Tipping isn’t always required. But if you are satisfied with a job well done and find that the cleaners working on your home are respectful, responsible, pleasant and easy to get along with, a cash bonus can be a nice way to show your appreciation. It’s all up to you.

7. Do not be rude to your cleaners

Finally, it is inappropriate to act rude towards professional house cleaners. Avoid scolding or screaming at them, ordering them around, or doing anything to demean them. If they make a mistake, they can be corrected in a calm manner. You can always share your observations or criticisms directly with the cleaning company rather than speaking or acting angrily towards the cleaner.

Respect begets respect :

To maintain harmonious interactions with your chosen house cleaners, respect should be demonstrated by both parties. These seven practices can help make the cleaners’ job easier for them as well as keep the atmosphere at home comfortable and professional, so they can work with ease. And you can expect a clean house every time.


Mohamed Samad is the Founder & CEO of Matic Services. He started the company in 2016 after a series of small start-ups within the home services sector. Prior to that, Mohamed was Vice President at Greenstone Equity Partners, where he spent 24 months building the UAE business from 2011-2013 with its founder.

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